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OHQ's documents are sufficient evidence of a charge that is payable unless they are revealed to be incorrect. Customer will certainly utilize its sensible endeavours to alert OHQ of any type of billing disagreement within fourteen (14) days of receipt of an invoice, complying with the process detailed in Section 15. If Consumer disputes a billing, the invoice should continue to be paid on time nonetheless OHQ will certainly attribute or reimburse Client if it is later fairly identified by OHQ or according to the disagreement resolution procedure detailed in Section 15 that the billing was incorrect and the Consumer is qualified to a credit scores or reimbursement.

Such modifications may consist of, without constraint, adjustments for the Subscription Costs or Usage Costs for OHQ Paid Services, modifications to the use allocations included in the Prices Plans, and discontinuation of Prices Plans. (a) Each such modification will take result after reasonable development created notice is supplied to Customer (for instance, by being published to the OHQ Internet Site), other than that any such revision that impacts a Selected Paid Solution will put on Consumer starting at the commencement of a Paid Service Term starting no less than thirty (30) days from the day which OHQ gives notice of such alteration to Consumer in conformity with Area 16.8.

If Consumer does not end its usage of any affected Selected Paid Service prior to the effective date of such modification, Customer will be considered to have actually concurred to such modification with regard to such Selected Paid Solution. (b) If a Pricing Strategy picked by Client is terminated, OHQ will certainly offer Customer with sensible advancement notification of no much less than thirty (30) days and Consumer will certainly be given the choice of choosing a brand-new Rates Plan from then-current prices strategies provided by OHQ.

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For evasion of question, this paragraph does not relate to changes to the Catalog, which are attended to in Area 7 (live virtual receptionist).1. Consumer stands for that all information offered by Customer and its callers to OHQ (including, without constraint, all call details and information concerning Consumer's Credit scores Card) is accurate, up-to-date and total at the time it is given to OHQ

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Customer needs to in any way times abide by all legislations, laws, criteria and codes suitable in connection with its use OHQ Offerings and the Consumer's supply of its services and product to its callers. Customer will not make use of any OHQ Offerings to engage in, or to motivate or aid others to involve in, any type of unlawful or fraudulent activities.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent, Customer will sustain the relevant Membership Charge for the new Paid Service Term (the ""). The efficient day of such termination will certainly be either (i) the Asked For Discontinuation Date, or should Customer not mention an Asked for Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Client terminates pursuant to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will be retained and the OHQ Offerings available to Client up until the last day of the Last Paid Solution Term (subject to reinstatement costs under condition 10.3(e)) and the extra equilibrium of the Prepaid Use Credit scores will be kept by OHQ for future use by Client if Consumer determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Following termination of any OHQ Service, OHQ will certainly not be responsible by any means for responding to phone calls, taking or providing messages, or executing any various other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might end Client's Account and Client's access to the Account.

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(e) Following termination of any type of OHQ Providers, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Services, OHQ may call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's affordable expenses in refining the reinstatement) Info gathered by OHQ from Consumer and its callers may be used, disclosed and shared by OHQ based on OHQ's personal privacy plan as readily available on the OHQ Web Site ("") and as may be modified every so often.

The Controller hereby appoints the Cpu with respect to processing tasks carried out throughout the provision of receptionist solutions. OHQ and Consumer acknowledge and concur that the Cpu is subject to the complying with commitments: The Processor shall adhere to the pertinent Information Security Regulations and have to: (a) just act upon the composed instructions of the Controller and make sure those acting under their authority do the very same; (b) make sure that individuals refining the data go through a responsibility of self-confidence; (c) use its best efforts to safeguard and protect all individual information from unauthorised or unlawful processing, consisting of (but not restricted to) unintended loss, destruction or damages; (d) make sure that all handling meets the requirements of the GDPR and associated Information Protection Legislation; (e) ensure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the prior consent of the Controller; inform the Controller of any type of desired changes concerning Sub-Processors; they carry out a written contract having the exact same data defense commitments as laid out in these Terms; recognize that any type of failure on the component of the Sub-processor to abide by the Data Defense Laws, the Processor continues to be fully reliant the Controller for the performance of the Sub-Processor's obligations; and help the Controller in providing subject access and allowing data based on exercise their rights under the Data Security Rules.

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The Controller shall carry out ample and suitable onboarding and due diligence checks for all Processors, with a full evaluation of the compulsory Information Security Regulation needs. The Controller will validate that the Cpu has adequate and documented processes for information breaches, data retention and information transfers in position. The Controller will obtain proof from the Cpu as to the: (a) verification and dependability of the staff members utilized by the Processor; (b) any certifications, accreditations and policies as referred to in the onboarding procedure; (c) technological and operational measures made use of in safeguarding the Personal Information; and (d) procedures in position for allowing information based on exercise their rights, including (but not limited to), subject gain access to requests, erasure & rectification procedures and restriction of handling procedures.