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Is It Worth Paying For After Hours Virtual Receptionist

Published Jul 21, 24
6 min read


Our services can be tailor-maked to suit high-volume, high-complexity corporate reception needs and we can also develop bespoke services. We're all set to answer your phone FREE for 7 days.

Yes. This is described as "call overflow". A whole lot of business need their call to be addressed only when they are unable to take the phone call themselves. As an example, if you step out of the workplace for an hour or your in-house receptionist goes to lunch, is on leave or is hectic on another phone call and you have numerous calls can be found in at the one time.

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In such circumstances our receptionists will certainly after that answer the phone as if we were in your workplace. You're constantly in control and can unwind knowing you will never ever miss one more crucial telephone call once more!.

I've worked with OfficeHQ for many years over numerous different organizations. After having troubles formerly with an additional carrier (that were missing phone calls cardinal wrong), it's been so great to be able to depend on timely, specialist telephone call answering.

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My clinical technique has actually expanded extremely quickly and recently they have had the ability to action in and conserve the day when various other staff were sick with Covid. For the degree of solution they give, they can never ever be the most inexpensive around. Their customer support is impressive and they plainly satisfaction themselves on this.

Running a dynamic regulation method, there are a great deal of moving components I need to bother with. Thanks to the unwavering professionalism of OfficeHQ, function services isn't among them. Over the one decade I've been with OfficeHQ they have actually delivered just the very best service I could wish for.

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The solution was super easy to set up and costs a portion of what it would certainly to employ a receptionist. We have actually been with OfficeHQ for a number of years currently and could not be happier with the solution we get - virtual receptionist australia. Reception is dealt with pleasantly and professionally and we understand our customers are in great hands

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My consumers and prospective consumers have only ever before commented positively on the solution; I do not assume anyone has actually realised it's not my very own function. They are additionally efficient stopping telemarketers. For the core objective of addressing telephone calls expertly, providing an excellent impression and precisely taking messages, 5 star.

Is always answered by staff. We have actually been using OfficeHQ for over 8 years currently.

This implies just pertinent telephone calls get via to me, so I don't get disturbed when I'm ideal in the middle of something! We have actually discovered utilizing OfficeHQ's remote assistant solution incredibly advantageous to our company. It has maximized our team to reply to clients on our terms, minimising distractions during the functioning day and making it possible for effective and succinct interactions.

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I was worried regarding not being in control of our own telephone calls, but I have been confirmed wrong and the solution has actually exceeded my expectations. I would certainly advise OfficeHQ to anybody taking into consideration online services. Dazzling company and really courteous. They have actually made organization life so a lot easier to run.

Highly suggest (virtual receptionist service). We have used this solution for over 2 years I would very recommend OfficeHQ to any person! Particularly tradies and start ups. Customers like it when their phone calls are answered, and OfficeHQ has addressed each and every single one for us. OfficeHQ offers us the guarantee that no telephone call will certainly be unanswered, which is extremely vital for a service-based business.

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In addition, having accessibility to our very own OfficeHQ website makes handling our account simple. I have actually been making use of OfficeHQ for 16 years. The very best thing I have done for my business. Now potential customers are responded to on schedule and in the most professional method. It is important that my clients can constantly have their telephone calls responded to swiftly in a professional fashion which develops a wonderful impression.

We had actually diverted our phones to them whilst overseas. We utilize this service as a small company proprietor for when we are away or overseas - best virtual answering services site. They do a remarkable task and I know my clients remain in the ideal hands with this service. We've been utilizing OfficeHQ's digital phone answering solutions for the ideal part of a decade and it's been an optimal method to make sure brand-new customer enquiries are never missed out on, along with efficiently managing queries from jobseekers.

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We never ever miss a business possibility however do not have reception staffing issues to take care of. It's a suitable remedy and has been extremely useful for our service. I can't tell you how terrific it's been to deal with OfficeHQ. I can now in fact go on getaway without stressing over addressing the phone.

The group has called to clear up and boost our treatments to ensure the finest possible experience for our customers. OfficeHQ were constantly professional and just best people on the various other end of the line!

We needed an option where our call are constantly responded to in a timely manner and OfficeHQ have been helping us with these for over five years now. Really delighted with the service up until now. The worse point for a client is to call a service and there is no response or the telephone call mosts likely to voicemail.

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As companies we work so hard to promote our services and we require to be there for the customer when they determine to connect. Additionally we are typically on the phone currently with other clients or active with other job, so having the call answered by somebody else aids us juggle points.

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This permits the personnel to prioritise their time so that when they are returning the telephone call they can devote their full interest to this specific consumer. We intend to stick around with OfficeHQ, are thankful for their services and would suggest. We make use of OfficeHQ for our local business, our after-hours calls obtain forwarded to their function group and it has actually been just a satisfaction dealing with their reception crew.

We constantly get an e-mail with the message within mins of them taking the telephone call. OfficeHQ have actually addressed our telephone calls for a couple of years, couldn't be better with their professionalism and reliability and level of service.